What People Are Saying About Masters Touch Electronics
11/02/09
THEY PREY ON THE ELDERLY
by Donz at Citysearch
Total Rip off they prey on the elderly what ever you do don't give them your credit card. They charged my parents $133 after telling them it was to hold their tv in their work queue. Now they lie saying they can't obtain parts and don't return their calls. Consumer Beware!
- Pros: None run while you can
- Cons: EVERYTHING
11/02/08
Only Good if you going through a Warranty Service Provider like Phillips etc...
by pbkbear at Citysearch
Had warranty service 2 yrs ago with Phillips and they made an appointment with Master Touch to come out. Came and diagnosed the problem and took 3 weeks to get part. Came back out spent 2 hours fixing problem and did a great job. Thank god for the warranty it would have cost me a fortune ( red & blue lights went in the projection). 2 yrs later the green lens went and I called them 4 times and left messages but they don't return your calls. I guess their business is just with warranty companies and really don't care about doing business with the retail. What customer is going to pay $400-1000 to fix a 4yr old $1500 TV. The Manufacturers are their bread and butter and they are going to pay.
- Pros: Warranty Service no problem Great Job
- Cons: None warranty- don't expect a call back
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