2547 Fire Rd Unit E-5, Egg Harbor Township, NJ | Directions 0823439.415436 -74.533868
7:00 - 5:00 M-F
7:00 - Noon Saturday
Great As Always! – The Gutter Guys did another fine job cleaning our gutters. The crew was polite and made sure everything was cleaned up well. We have been using them for over 10 years and they always do a professional job. My parents and brother also use them and I would reccomend them to anyone. It's nice to use a company that really cares about the customer.
NO STAISFACTION EVEN THOUGH "GUARANTEED"! – Unfortunately, following Irene, there was damage to one piece of gutter at my home in Ventnor. Since Gutter Guys put them up originally, I called them. BIG MISTAKE. They required a credit card to schedule the work. Gave it to them. ANOTHER BIG MISTAKE. Asked them to call prior to going there (as the home was unoccupied at the time). No call. Called another company. They did the work. Six days later, my credit card was charged by Gutter Guys for $196.88! They were contacted and given a chance to meet me at the property so they could show me the work they supposedly did. They not only refused but offered no alternative date and time to meet. The workers who actually did the job met with me at the site and proved with property knowledge and physical evidence they had done the work. I went to the Gutter Guys office and asked Mr. Bill Bradley for a refund. He was supposed to call me the next day. Several days passed and several phone calls were made to his office. When I finally got him on the line and explained the details to him he promised to credit the account the next day. A month went by. No credit. A letter was sent to him via certified return receipt mail on November 2, 2011 requesting cash or money order within 48 hours of receipt. The letter was also sent to an attorney. It was signed for on November 3. It is now November 14. NO MONEY OR CREDIT HAS BEEN RECEIVED. Their print ads guarantee satisfaction. I feel there is not only false advertising but theft! DO NOT TRUST THEM. THEY LIE. THEY STEAL! Rating? If I could post negative number I would!
The Gutter Guys work hard to provide the highest level of customer service. There was a miscommunication between the homeowners and their son. They agreed to repair their gutters and gave their credit card number to schedule and pay for the job. Their son called another company do work as well. The homeowners never cancelled their job with The Gutter Guys, we did the work and charged the credit card for the amount agreed upon. Check out our ServiceMagic, BBB and Angies List ratings.
Future Franchisee – Something just doesn't seem right with a company that gives relatives that work for the company a Hummer to drive around. It's just in bad taste and I would think creates bad blood between management and those who are in the field doing the labor.
Poor – Did not do the job correctly the first time... had to come out a second time... Then charged me the wrong amount.... i do not recommend this company to anyone. their quality of service from workers to office personnel could improve.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of The Gutter Guys on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.