07/30/08

BAD FOOD, OK SERVICE - SCARY

by kbal

When visiting my parents at the shore I decided to take them out for a prime rib dinner. Since we had not been to the Library 3 in many years, we decided to skip The Palm and Ruth Chris's and go to someplace less formal. BIG MISTAKE. The food was very dissapointing and my prime rib not fit for a dog. The smell of mold should have been a hint from the moment that you enter the front door. A trip to the bathroom made the Mobil Station bathroom in Fort Lee look like the Borgata. The hostess/manager was rude when I told and showed her the cut of meat that I had been served, large bone and fat that far outweighed the edible meat and covered the entire plate. I was not asking for a free meal or reduced price of my dinner but was treated in a very unproffesional manner with the Hostess/manager explaining to me how a larger cut was given to me because of all the fat and that fat is what makes it so good. She went on to tell me that I should have said something when the plate was put in front of me, basically that I had missed my chance to comment. That is when I told her I would not serve that cut to a dog. I was not asking for a free dinner or anything, just making management aware of my experience. After scolding me for eating what was edible before telling them, good luck getting anyone's attention without waiving them down, I was offered a filet or something different. We were ready for the check, not looking for anything but a good meal. I told the Hostess/manager that I have only complained twice in my life at a restaurant and that I would never send food back -- who know's what happens to the food in the back. The place needs a major overhaul, a major cleaning, and a change of staff.

Do yourselves a favor and skip The Library 3.

BT THE WAY: Does Egg Harbor have a health inspector? They must have missed this place.

• Pros: EASY TO GET INTO
• Cons: THE FOOD, THE SERVICE, THE CONDTION

07/09/07

there was an insect in my salad

by gigglesclk

My boyfriend decided to take me to the Library III for our anniversary and let me tell you---NEVER AGAIN. I found an insect in my salad and when the manager came over, all he said was "well it happens, i'll pay for your dessert" To me, this is not sufficient for having insects in my food. He did not seem surprised that there was an insect in my food and came off that it happens all of the time. Needless to say, the meal was not that appetizing and the 'kind' free dessert was horrible as well. everything about this experience ruined my night and i will not return to this restaurant.

• Pros: quick
• Cons: poor customer service

03/02/07

The food is good, but expensive

by deluisi

I liked the food even though it is expensive, but the atmosphere is dark and gloomy and the drinks are over the top expensive. A manhattan cost $8.00 unheard of, maybe New York prices and forget the wine prices.